We collect or receive information in a few different ways when we provide our services. For instance, you may make a purchase or sign up for a newsletter, which requires that you submit certain information.
Information you provide to us includes; (a) personal details and contact information; (b) account and user information; (c) sales and marketing related information including past purchases, marketing preferences, phone number, email address and digital interactions; (d) payment and transactional information including payment card details, receipts and shipping details; (e) customer support information including support communications.
We automatically collect log data which includes your IP address, browser information and web pages that you have requested.
We use your information to operate, improve and evaluate our business. This includes; (a) communicating marketing information about our products and services; (b) personalising your experience to better respond to your personal needs; (c) monitor your interactions so we can tailor our advertising to your personal interests; (d) supporting your safety and security to prevent unlawful activities and misuse of the product and services; (e) and to defend our interests in legal proceedings.
We work with service providers who help us provide, improve, understand, customise, support, and market our services. These third parties are bound by our instructions and terms.
We share characteristics of our users and their use of the Services with our advertisers and third party advertising partners. This information may include identifiers such as location information but will not include specific information such as your name and contact details.
We use Google Analytics to collect information about our website visitors. This tool collects information such as how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to the website. You can opt-out with the Google Analytics opt-out browser add on.
We may disclose your information to our advisers where necessary, such as in connection with the establishment, exercise or defense of legal claims.
We may collect your email address via cookies through the use of trusted third party partners. Our partners may use your email address to serve relevant marketing materials to you. If you would like to opt-out, please let us know via our Contact Form. We also provide the option to unsubscribe at the end of each email.
We use Secure Socket Layer (SSL) technology to protect your personal information. It can only be accessed by those authorised with special access rights and is kept confidential. After processing your order, we will not store your credit card details on our servers.
You have the right to change, restrict, limit and/or delete much of your personal information. You can get in touch with us via our Contact Form to fulfil your request.